Woman Dies of Caffeine Overdose After 7-Hour Ambulance Delay
A 32-year-old Australian woman died alone in her bathroom after waiting nearly seven hours for an ambulance that did not arrive in time. The woman, Christina Lackmann, was a biomedical science student in Melbourne who made a desperate call to emergency services in April 2021, reporting symptoms that included dizziness, numbness, and an inability to get up from the floor.
What followed was a fatal series of delays, misclassifications, and unanswered calls that ultimately ended in tragedy.
A Desperate Call for Help
At 7:49 p.m., Lackmann called Australia's 000 emergency number from her mobile phone and requested an ambulance. She described feeling sick, dizzy, and numb all over her body. But her case was classified as non-urgent, and her call was referred to a secondary triage practitioner — a nurse or paramedic meant to evaluate less critical cases. However, due to all triage practitioners being busy at the time, her call was never successfully transferred.
An RSTP attempted to return Lackmann's call 26 minutes later, and made a total of 14 attempts throughout the night, including a text message at 8:17 p.m. alerting her that Ambulance Victoria was trying to contact her. Unfortunately, none of those attempts were answered. According to the coroner's report, Lackmann's condition continued to deteriorate during this time.
What Killed Christina Lackmann?
Lackmann had ingested a large number of caffeine tablets — pills that were delivered to her home on the same day she placed the emergency call. Though she never mentioned taking them during her 000 call, toxicology reports later showed extremely high levels of caffeine in both her blood and stomach.
The coroner, Catherine Fitzgerald, determined that Lackmann died as a direct result of the caffeine overdose, but emphasized that she likely would have survived had she received timely medical care. The report concluded that if health practitioners had been made aware of the caffeine ingestion, they could have employed lifesaving interventions such as antidote therapy or haemodialysis, according to PEOPLE.
A Rescue That Came Too Late
It wasn't until 2:23 a.m. — nearly seven hours after her original call — that paramedics arrived at Lackmann's residence. They had to climb onto her balcony with the help of neighbors to gain access to her home. Inside, they found her deceased in the bathroom, her dog still barking nearby.
Two prior assignments of a paramedic to Lackmann's case had been diverted due to higher-priority emergencies, further delaying the response.
Could This Have Been Prevented?
According to Associate Professor Narendra Gunja, had Lackmann been questioned more thoroughly during her call about potential medications or supplements, her caffeine ingestion might have been detected early enough for doctors to intervene. Gunja noted that although it is impossible to pinpoint the exact time her condition became fatal, earlier treatment would likely have saved her life, PEOPLE reported.
While caffeine overdoses are rare, they can be brutally fast and are especially dangerous when symptoms go unrecognized. High doses can cause cardiac arrhythmia, severe electrolyte imbalance, and death. Most healthy adults can safely consume up to 400 milligrams of caffeine a day — but Lackmann's dose far exceeded that, with records indicating she had received 90 tablets of 200 milligrams each earlier that day.
An Avoidable Death
Coroner Fitzgerald criticized the decision not to escalate Lackmann's call to a healthcare practitioner and highlighted that her case was symptomatic of larger systemic issues in the emergency response process. Despite acknowledging the possibility of suicide, Fitzgerald stated there wasn't enough evidence to confirm intent, and that Lackmann's death could have been accidental.
Meanwhile, Lackmann's mother and loved ones are left grappling with what might have been. The image of Lackmann, alone on the bathroom floor as her dog barked in the background, is now a heartbreaking symbol of institutional failure.
Aftermath of the Tragedy
Christina Lackmann didn't have to die. Her death was not instantaneous, not unavoidable. It was a slow, terrifying descent into unconsciousness that may have been halted by quicker intervention. Her story is a powerful reminder of what's at stake when medical systems falter, and a call to action for improving emergency response protocols.
If her call had been answered differently — if someone had asked the right question or made a different judgment call — Lackmann might still be alive today.
References: Woman, 32, Dies of Caffeine Overdose in Her Bathroom While Waiting 7 Hours for Ambulance to Arrive: Reports | Student dies of caffeine overdose during 7-hour ambulance delay — the scary symptoms to look for
